The burkina faso evisa refund policy states that the government consular fee, ranging from €39 to €148, is generally non-refundable once processing begins. Third-party service fees may be refundable within 30 days via the VFS Global form. To contest a denied application, contact the Division de la Migration at [email protected] with a written appeal and supporting documents.
Last updated: September 2026. Verified against the eVisa applicant portal (accessed 1 September 2026) and VFS Global refund policy page (accessed 8 September 2026).
Understanding the Burkina Faso eVisa: Application Process and Fees
The Burkina Faso eVisa uses a 3-step online process (form submission, fee payment, decision) via the applicant portal. The eVisa grants entry and stay for up to 90 days, with standard processing taking 3 to 5 working days.
Verified consular fees range from €39 to €148 depending on visa type. The government consular fee is separate from any third-party agency service fee.
| Visa Type | Entry | Consular Fee |
|---|---|---|
| Transit eVisa | Single | €39 |
| Conference/Studies/Training eVisa | Single | €89 |
| Conference/Studies/Training eVisa | Multiple | €115 |
| Business eVisa | Single | €123 |
| Business eVisa | Multiple | €148 |
| Tourist eVisa | – | Check portal for current fee |
Burkina Faso eVisa Refund Policy After Rejection
The Burkina Faso eVisa government consular fee (€39 to €148) is non-refundable once processing begins. Third-party service fees may be refundable within 30 days via the VFS Global refund request form. Refund processing time is estimated at 7 to 21 business days (no official figure published).
Obtain your rejection notice
Collect your rejection notice and transaction reference number.
Complete the VFS Global refund request form
Fill in all required fields on the VFS Global refund request form.
Attach supporting evidence
Include rejection email, payment receipt, and bank statement.
Submit the form within the 30-day window
Ensure submission within 30 days to remain eligible.
Monitor your email and await the decision
Watch for confirmation and the final refund decision.
For duplicate payments caused by technical errors, contact the payment provider with your transaction ID and bank statement. Resolution typically takes 7 to 14 business days. Eligibility criteria for refunds depend on the error type: technical errors may qualify, while applicant-error rejections of the Burkina Faso eVisa do not. In June 2026, a UK reader’s business eVisa was refused for an unclear passport upload; the VFS Global service fee was refunded in 8 business days, while the consular fee was not.
How to Appeal a Denied Burkina Faso eVisa Application
No formal administrative appeal body exists for a denied Burkina Faso eVisa application. Contact the Division de la Migration for reconsideration:
Division de la Migration, Ministère de la SécuritéOuagadougou, Burkina Faso, avenue de l’indépendance
Tel: (+226) 76 40 06 46 / (+226) 68 15 50 07
Email: [email protected]
The Burkina Faso eVisa appeal process involves these steps:
Obtain the rejection notice
Get the rejection notice stating the refusal grounds.
Draft a written appeal letter
Explain why the decision should be reversed.
Gather supporting documents
Passport scan, rejection notice, proof of payment, accommodation bookings, employment letter, yellow fever vaccination certificate, repatriation insurance policy.
Submit the complete package via email
Send to [email protected].
Await acknowledgement and decision
Wait for acknowledgement and a reconsideration decision.
Submit your appeal as soon as possible; no official deadline is published.
Common Reasons for Burkina Faso eVisa Rejection
Common rejection reasons for the Burkina Faso eVisa include:
- Missing or expired yellow fever vaccination certificate (mandatory).
- Passport validity under 6 months from the arrival date.
- Incomplete or illegible document uploads.
- Insufficient proof of accommodation.
- No repatriation insurance covering the duration of stay.
- Lack of proof of strong ties to the home country.
Technical or duplicate-payment errors may qualify for a refund; applicant-error rejections of the Burkina Faso eVisa typically do not.
Your Options After a Burkina Faso eVisa Rejection
After rejection, choose from four options: refund, appeal, reapply, or embassy application.
| Option | Action | Key Details |
|---|---|---|
| A – Request a refund | Submit the VFS Global refund request form within 30 days | Service fee only; government consular fee generally forfeited |
| B – Appeal | Email the Division de la Migration with supporting documents | [email protected]; tel (+226) 76 40 06 46 / (+226) 68 15 50 07 |
| C – Reapply | Submit a new full-fee application after correcting all errors | No mandatory waiting period; new consular fee required; Burkina Faso eVisa is non-extendable |
| D – Embassy application | Apply in person at the Burkina Faso Embassy in Paris |
112 rue de Vaugirard, 75006 Paris
– tel 01.53.86.01.00 – www.ambaburkina-fr.org – hours 9:30-12:00 |
You cannot edit a submitted application. Contact the Division de la Migration before a decision is issued to request corrections. Reapplication after rejection of the Burkina Faso eVisa is allowed with a new full fee.
Frequently Asked Questions about the Burkina Faso eVisa Refund Policy
Can I get a refund if my Burkina Faso eVisa is rejected?
The government consular fee is generally non-refundable. Third-party service fees may be refundable within 30 days via the VFS Global form.
How do I appeal a denied Burkina Faso eVisa application?
Email the Division de la Migration at [email protected] with a written appeal, rejection notice, and supporting documents. Tel: (+226) 76 40 06 46.
Can I reapply after my Burkina Faso eVisa is rejected?
Yes. Reapplication is allowed with a new full application fee. Correct all errors before reapplying.
What if I was charged twice for my Burkina Faso eVisa?
Contact the payment provider with your transaction ID and bank statement. Resolution typically takes 7 to 14 business days.
How long does it take to get a Burkina Faso eVisa refund?
Refund processing is estimated at 7 to 21 business days after submission of a complete claim via the VFS Global form.
Can I fix my documents instead of reapplying for a Burkina Faso eVisa?
You cannot edit a submitted application. Contact the Division de la Migration before a decision to request corrections.
Can I cancel my Burkina Faso eVisa and get a refund?
The consular fee is non-refundable once processing begins. If you cancel before, contact the Division de la Migration.
Is the Burkina Faso eVisa consular fee refundable or non-refundable?
The government consular fee is generally non-refundable once processing begins, regardless of the application outcome.
What documents do I need to appeal a denied Burkina Faso eVisa?
Passport scan, rejection notice, proof of payment, accommodation bookings, employment letter, yellow fever certificate, and insurance policy.
How can UK travellers contact the Burkina Faso immigration authority about a refund?
Email [email protected] or call (+226) 76 40 06 46 or (+226) 68 15 50 07. Division de la Migration, Ouagadougou, avenue de l’indépendance.
Key Contacts and Resources for UK Travellers
UK travellers handling Burkina Faso eVisa refund or appeal matters should use the following contacts:
| Resource | Contact / URL | Purpose |
|---|---|---|
| eVisa Applicant Portal | applicant.visaburkina.bf | Check application status |
| Division de la Migration | [email protected] / (+226) 76 40 06 46 / (+226) 68 15 50 07 | Refund and appeal enquiries |
| VFS Global Refund Policy | visa.vfsglobal.com/bfa/en/dnk/refund-policy | Refund request form |
| Burkina Faso Embassy, Paris | 112 rue de Vaugirard, 75006 Paris – tel 01.53.86.01.00 | Embassy visa applications (hours: 9:30-12:00) |
| FCDO Travel Advice | gov.uk/foreign-travel-advice/burkina-faso | UK government guidance |
We are an independent travel-information website, not a government agency and not a visa-processing agent. Always check the Burkina Faso eVisa portal before submitting an application. Contact details verified on 2 September 2026 against the eVisa portal and embassy website. Reviewed by a UK-based travel-visa researcher.
