Email [email protected] or call +226 76 40 06 46 for any Burkina Faso evisa contact need. No Burkina Faso embassy exists in the UK; the Paris embassy at 112 rue de Vaugirard, 75006 Paris covers UK residents. Processing takes 3-7 working days (typical 3-5), so have your application reference number ready. Information verified against the official eVisa portal (visaburkina.bf) in September 2026; this guide is published by an independent travel information portal.
The Division de la Migration (Ministry of Security) operates from Avenue de l’Indépendance, Ouagadougou. A second line: +226 68 15 50 07. Contact form: visaburkina.bf/en/contact/ (“Send Message”). Support is in French; English portal at visaburkina.bf/en/.
Since 8 April 2026, all passengers must complete the free Digital Travel Form at fichedevoyage.gov.bf up to 72 hours before travel; separate from the eVisa. For UK government travel guidance, consult the FCDO foreign travel advice page as an external source.
How to Contact the Burkina Faso eVisa Team
The primary Burkina Faso evisa contact channel is email at [email protected], with Burkina Faso eVisa Contact Support phone lines at (+226) 76 40 06 46 and (+226) 68 15 50 07 during Ouagadougou business hours. The Division de la Migration operates the eVisa support as the primary visa application helpdesk and maintains Facebook, X (Twitter), and Instagram accounts for public enquiries.
Avenue de l’Indépendance, Ouagadougou, Burkina FasoInclude your application reference number, passport number, and the email address used during registration in every message. Allow 2-5 business days for an email response. The eVisa applicant web portal is available at applicant.visaburkina.bf.
Operating Hours and Timezone Conversion for UK Applicants
Burkina Faso eVisa Contact Support staff are available Mon-Fri in Ouagadougou (UTC+0, no DST). Closed on French-speaking public holidays.
| UK Season | Ouagadougou (UTC+0) | London Time | Time Difference |
|---|---|---|---|
| Winter (GMT) | Mon-Fri | GMT (UTC+0) | Same time |
| Summer (BST) | Mon-Fri | BST (UTC+1) | Ouagadougou 1 hr behind |
Burkina Faso Embassy and Consulate Information for UK Applicants
No UK embassy exists; Burkina Faso eVisa Contact Support routes UK residents to the Paris embassy (112 rue de Vaugirard, 75006 Paris) for consular help and issue escalation.
Ambassade et Consulat du Burkina Faso à Paris112 rue de Vaugirard, 75006 Paris
Telephone: 01.53.86.01.00
Fax: 01.42.22.63.47
Website: www.ambaburkina-fr.org
Document submission: 9h30-12h00
Document collection: 15h30-16h30
UK applicants can complete the entire eVisa process online at applicant.visaburkina.bf; no embassy visit required.
Visit the tracking portal
Access the eVisa applicant portal
Click “Check Application Status”
Select the status tracking option
Enter your details
Application reference number, email address, and passport number
Submit
Use date format DD/MM/YYYY
Processing takes 3-7 working days (typical 3-5). If unresolved after 7 days, email [email protected].
Is There a Burkina Faso Embassy in the UK?
No dedicated Burkina Faso embassy or consulate operates in the United Kingdom. Burkina Faso eVisa Contact Support directs UK residents to the Paris embassy at 01.53.86.01.00 for in-person matters, though visits are rarely needed; the eVisa system is fully online.
Common eVisa Issues, 2026 Digital Travel Form, and Visa Agency Help
Before contacting Burkina Faso eVisa Contact Support, have ready: application reference number, passport scan (6+ months validity), yellow fever vaccination certificate, and repatriation insurance. These entry conditions are mandatory for the eVisa application.
What to Do If Your Payment Fails
Common reasons include card type restrictions and bank blocks on African transactions. Retry with a different card. If the problem persists, Burkina Faso eVisa Contact Support can be reached at [email protected] with “Payment Failure” in the subject line plus your reference number. Consular fees start at €39 for a single-entry transit visa and €123 for a single-entry business eVisa; multiple entries cost €148 for the business category.
How to Fix a Mistake on a Submitted Application
Email [email protected] immediately for pre-approval corrections (typically passport number typos or name spelling). Post-approval errors may require a new application.
New in 2026: Digital Travel Form
Since 8 April 2026, all passengers regardless of nationality must complete the free Digital Travel Form at fichedevoyage.gov.bf, managed by the Ministry of Security. Submit up to 72 hours before travel; the form generates a QR code and is required for each entry and departure, separate from the eVisa.
All passengers, regardless of nationality, must complete the Digital Travel Form at fichedevoyage.gov.bf up to 72 hours before each entry and each departure. Ministry of Security, effective 8 April 2026.
Visa Agencies That Can Help
| Agency | Country | Phone | Government Affiliated? |
|---|---|---|---|
| MasterFastVisas | UK | +44 7934 226102 | No; independent |
| VisaHQ | US | +1-800-345-6541 | Approved consulate partner |
| VSI | France | 08.26.46.79.19 | N/A |
| Visa Travel International | France | 01 42 25 13 65 | Approved by Consulate of Burkina Faso |
MasterFastVisas (29 Finsbury Circus, London EC2M 5QQ; [email protected]; 24/7 WhatsApp tracking) and VisaHQ (WhatsApp support, free consultation) are independent services; fees apply on top of government visa charges. Visa fees sourced from the official eVisa portal (visaburkina.bf) as of September 2026.
Burkina Faso eVisa Contact FAQ
How do I contact Burkina Faso eVisa support by email?
Email Burkina Faso eVisa Contact Support at [email protected] with your reference number, passport number, and registration email. Response in 2-5 business days. Urgent: call +226 76 40 06 46 or +226 68 15 50 07.
Is there a Burkina Faso embassy in the UK?
No. The Paris embassy (112 rue de Vaugirard, 75006 Paris, 01.53.86.01.00) holds consular jurisdiction for UK residents. The entire eVisa process is completed online; no embassy visit required.
How long does Burkina Faso eVisa processing take in 2026?
Processing takes 3-7 working days (most resolved within 3-5). If unresolved after 7 days, check status at applicant.visaburkina.bf or email [email protected].
What should I do if my Burkina Faso eVisa payment fails?
Retry with a different card. If it persists, email [email protected] with “Payment Failure” in the subject line and your reference number. Fees: transit visa from €39, business single-entry from €123, multiple entries €148.
Can I get a visa on arrival in Burkina Faso as a UK citizen?
The eVisa portal lists three channels: online, at the embassy, and at the border. UK citizens should apply online at applicant.visaburkina.bf before departure. If travel is imminent, email [email protected] for guidance.
What is the Digital Travel Form for Burkina Faso and do I need it?
Since 8 April 2026, all passengers must complete the free Digital Travel Form at fichedevoyage.gov.bf up to 72 hours before each entry and departure. It produces a QR code; separate from the eVisa.
Do I need to visit an embassy to get my Burkina Faso eVisa?
No. The entire process is online at applicant.visaburkina.bf: fill out the form, pay fees, and receive the decision. No embassy visit required for standard eVisa categories.
What documents do I need before contacting eVisa support?
Prepare: application reference number, passport (6+ months validity), recent passport photo, yellow fever vaccination certificate, and repatriation insurance covering your stay. These entry conditions are mandatory.
How do I get a refund for a rejected Burkina Faso eVisa application?
Email [email protected] with your reference number and rejection details. The Division de la Migration operates Burkina Faso eVisa Contact Support and handles all refund and cancellation requests.
